Tumelo Shipping Policy
We ship domestically to all 50 states in the US.
Shipments are sent via USPS or UPS. The shipping and handling flat fee is $4.00 per order. But, we offer FREE SHIPPING on orders of $35 or more!
*Orders are shipped Monday through Friday, except on National Holidays, in which orders will ship the Next Business Day. Please allow up to 24 hours for processing. All orders are guaranteed to arrive within 2-4 business days.
We also provide guaranteed next day and 2-day delivery (business days; does not include weekends) for an additional fee.
Tumelo Return Policy
All Tumelo products are satisfaction guaranteed.
We want you to love everything you purchase from Tumelo, but we understand that returns sometimes happen. Please see the following instructions to request a product return.
All returns and exchanges must be made within 30 days of purchase and require a Return Merchandise Authorization (RMA).Contact us at firstname.lastname@example.org to obtain one.
Authorized returns may be sent back for a full refund to the original form of payment (refunds generally take 5-7 business days to appear on your statement). Once we receive your return, we will process your refund within 2 business days.
Customers are responsible for any shipping costs on all returns/exchanges.
All returned product must be sent via USPS. Returns via UPS, Fed Ex, DHL, etc., will not be accepted.